Check dust in existence CS5 Sensor Guide5. Realign notes in the cassette 3. Check phone number. Follow the master password reset process for the ATM. CS13 sensor detects a bill with hole during dispensing. Dark light sensor test error (CS31A, CS31B) during initializing. Loose belts can slip off rollers and block sensors. Replenish the paper roll, if there is already paper in the printer look for jams or obstructions. Reposition the microswitch if necessary. Contact telephone company. The CDU did not respond to its solenoid function check. Open the vault door. 2. Check second Dip Switch in Cash Dispenser B/D 3. Change Main Motor Encoder Slit Sensor CS8, Failed in checking the reject gate solenoid echo, Failed in checking the present gate solenoid echo, 1. 2. The error of double detection bills during dispense operation, 1. Replenish receipt paper in paper charger. Bills are remained in CS1AB sensor after dispensing bills. Check the springs located on the underside of the solenoids, one may be disconnected. Reject error due to check skew during check dispense operation. ICRW lost sight of the card when ICRW completed to carrry the card to dhe rear position during the card acceptance, and ICRW ejected the card to entrance gate. Nautilus Hyosung Retail ATM Models Nautilus Hyosung Through The Wall ATM Models Nautilus Hyosung Financial Institution ATM Models Request More Information Nautilus Hyosung Retail ATM Models Replace the Cash Dispenser B/D, 1. Rearrange notes in cassette 3. 2. The planned expiration of PCI PTS v5 is April 20, 2026. Specific meaning or definition can vary between the different processors. CS2 and CS3 Dark detection during initializing or dispense reserved operation, The same as #40011 and #40012 error handling, CS4A sensor detects note in delivery path before/after CDU dispenses, 1. Try different cards. Check communication cable connected properly. 2. Remove dust in CS15AB, CS31AB,CS1AB Sensor5. Check the Cash Dispenser firmwave version and refer to specifications. Remove dust in CS1~CS4 sensor 3. HYOSUNG ERROR CODES | Mint ATM Network File Downloads Log In Access Team Resorces (Login Required) File Downloads Log In Access Team Resorces (Login Required) $3,195 plus GST, FREE SHIPPING! Check modem and modem cable connection 2. Remove any notes from path, verify amount of dispensed notes. Remove any jammed paper from the printer. Visit http://www.ATMTrader.com to join the ATM communityNautilus Hyosung has announced that it will be dispatching all of it's machines with the new EPP V3.0. 1. 4. There are dozens of ATM error codes you could come across during your time as an ATM business owner, and they vary by machine. Set the cash cassette. Check that Dual Master Key is disabled (non Coredata). 2. Check Main Motor Encoder Slit. Initialize after executing the CDU Information Set(P) Command4. Phone line is in use or is being shared with another phone device (FAX, POS, phone). Check foreign objects in the main motor encoder slit 5. 2. Cash Dispenser Unit data(country, cassette, shutter)setting error occurs during initialization. Maintenance services 4. Check if Dip switch #6 is correctly set (Dip switch #6 is set by On in case of not using Black mark). Clean CS4A and CS4B. Check CS3 Sensor Cable4. Do RESET at Operator Function 2. Check notes in Reject Box2. Clean CS1A and CS13. Excessive EMI emissions from outside source (neon sign, freezer). Transaction was denied by host. No response from host for 60 seconds. Check serial number. We have offices in most major US cities but service the ENTIRE USA. 4. Check Cash Dispenser Information after reading Cash Dispenser version. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On), 1.Reinitialized Journal printer and check again, 1.After checking the head right position, try to reinitialized Journal printer and check again, 1.Check the Paper charger and status of supplied paper, 1.Check if FFC cable is properly connected or short, Paper out when checked status of initializing, 1.Check if supplied paper is running out of or occurred jam in return path, 1.Turn off the power for a moment to slow down overheat of head and turn on the power. This white plunger switch is located in the upper left corner of the vault, or on along the front edge of the cash dispenser tray. Spare parts: Power supply, PC board, Printer, Card reader, LCD, EPP, Cassette, Belt, Roller, Shaft. Verify phone connection. Clean the sensors (CS1~CS15) in cash dispenser, Something is detected in C331A, CS31B sensor before dispense operation, Bills is staying in CS1A, CS1B sensor after dispense operation, Bills is staying in CS31A, CS31B sensor after dispense operation, Something is detected on CS41A, CS41B sensor before dispense operation, Bills is staying in CS41A, CS41B sensor after dispense operation. Check and reseat all belts. Contact telephone company (Check telephone line connection. 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Mount the retract box or open the box cover. Clean CS4B, CS1A sensor detects note in delivery path before/after CDU dispenses, 1. Verify the quality of the cash. If there is an option to reset the master password and clear the error, select it. Error for the double note detection during separation. Check power cable connected properly, 1. Before reinitializing the ATM, first the verify amount of dispensed notes in the cassette against the journal. Initialize after removing notes or dust over Gate2. Paper of a lesser thickness is more prone to jamming. Upgrade Cash Dispenser Firmware or Re-download3. Remove jammed paper between printer head and rollers. Check dust in Main Motor Encoder Slit 4. 1. Check notes index value, 1. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Check bill jam or no note in cassette #1. 1. In case partial bills dispensed by dispensing demand when Partial Dispense option is on. Possibly dust or foreign object blocking sensor. In the case of a dispute from the error, use CDU data in the journal to verify how many notes were actually dispensed. Check the front of the CDU and the cash tray for blockage. Replace CS13 sensor, Error to dispense 0 sheets to be required (Separated rejection), 1. 2. Upgrade Cash Dispenser Firmware or Re-download 3. 1. 2. Use diagnostic or modem test to test modem. Follow the master password reset process for the ATM. Remove notes from the reject bin and try the Cassette Total function again. Remove notes on CS2 sensor 2. To show that a card was not inserted from the rear, even if 10 seconds had passed after the execution of BACK ENTRY command. Check the transaction from the host and try again. Clean CS1B and CS13, CS1A, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Remove any jammed paper and then reload. Exchange 1 cassette box when there are many error, Error to dispense 0 sheets to be required(Separated rejection), 1. Check cash dispenser, When sensing CS31A,B Dark (Error code, 400FF00 is subdivided by location of sensor. 1. Check coin dispenser driver version 2.Reconfigure the maximum dispensable count, 1. Is-owning-an-ATM-machine-always-profitable? Check received command 2. It was detected that the feed lever was open before ther receipt printer started to operate. 1. ), Cash picking-up fail while cash in cassette #2 is enough, 1. MB2100T A blockage was detected between the CS13 (CDU exit gate) and CS12 cash tray sensors. Verify host phone number See D170x. Check bill jam or no note in cassette #2. In line filter may fix this. Card could not be set to IC contack position/Failure at sensor PDI. Dispenser may require service. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark), Sensor detects note in delivery path before CDU dispenses. Remove jammed notes 2. Received data time out of EPP. Low cash warning sensor on dispenser is open. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Check if the CS3 sensor bracket is bended. Check phone number 2. Initialize after removing notes or dust2. Install after rearranging notes in cassette, Continuous 3 times error if note is long (once tried, twice retried)=>Separated rejection, 1. Possibly due to too many rejects, may require repair or cleaning if consistent. ATM Parts including NCR, Wincor, Diebold, NMD, Hyosung, ect. Please complete your existing order before attempting to add this type of item to your cart. Bill is remained on the sensor in front of cassette during resetting. Co Op ATM Services Is this better than owning an ATM? Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. Remove dust in CS1AB, CS15AB, CS31AB,CS41AB Sensor4. Change Cash Dispenser B/D, Error of two sheets detecting sensor(CS5_1), 1. Remove notes in the reject box and remount the reject box. 1. To show that the Sensor is damaged or more that one card is inside ICRW. Capture card at the terminal (requires card be picked up at ATM only). This device acquired PCI PTS v5 certification in October 2019. Reject error due to short check sheet during check dispense operation. Corrective steps: 1. Check the transaction from the host and try again. Reinitialize CDU. RMS IP or Port is not inputted in RMS Enable. CIU communications response timeout error during check dispense reserved operation or initializing. One or two instances of this error does not usually indicate a defective part. Remove note from the CDU delivery path. Remove a dust or foreign objects on the CS13 sensor4. Reboot ATM. Clean CS1B, CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses, 1. Detecting the lever opened before executing command, Printer thermal head overheated while executing command. Check CS13 sensor (note jam and dust)2. Otherwise the dispenser may require service. Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit. Excessive EMI emissions from outside source (neon sign, freezer)are likely causes. Check the status of sensor and its connector. Check Sensor(CS6) Poll3. 4. Check AC power status and environment. Call your attendant, Pinpad (EPP) is down when it receives an Initializing command, EPP is down when it receives an Get Status command, EPP is down when it receives an Clear Func Key command, ** Reference https://hyosungamericas.com/. (Currency, Denomination, etc), 1. Otherwise the CDU will require repair / replacement. Initialize after Power On/Off 4. Insert or re-insert the cassette(s). Check dust in existence CS5 Sensor Guide 5. Realign notes in the cassette3. Models: 1800CE 977010. Check notes in 1 Cassette 2. NOTE: Do not use metal objects to clear the jam. Sensor is located along the delivery path right after where the note exits the 1st cassette. Reject error due to long check sheet during check dispense operation. Cash Dispenser EP Program Error during dispense operation (failed table search), 1. Remove note from the CDU delivery path.2. Check modem cable 2. Remove jammed paper between printer head and rollers, 1. Check abnormal clutch. Check the status of sensor and its connector, 1. Check if the CS3 sensor bracket is bended.4. Make sure the ATM is turned on, the phone line fits securely on both ends, and not shared with a voice phone nor experiences static. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS2 sensor). Initialize. MB2100T The CS12 sensor, which is located at the upper part of the cash tray was blocked while the machine was either dispensing or initializing. Contact telephone company, Use diagnostic or modem test to test modem. Check for notes in the Cash Dispenser. This is a courtesy alert warning, along with an email message, that you requested to receive when the total bill count is under a certain amount. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Reboot ATM 2. 5. ), Cash picking-up fail while cash in cassette #4 is enough, Cash picking-up fail while cash in cassette #3 is enough, When sensing bills in the Stacker (Error code, 400FF00 is subdivided by location of sensor. Hyosung machines are engineered to provide consumers with a functional, user-friendly, secure experience. , Monday Friday Nanocash only verify connections to sensors. Remove dust in CS13 Sensor 3. 2. Reboot ATM 2. Mount the retract box or open the box cover2. Remove note from the CDU delivery path.2. Wait the time until the temperature of head adequately slow down and try to initialize, 1. With four cash dispenser options ranging in capacity from 1K to 4K, ATM . Check the shutter motor connection cable. Check jam in 1 cassette and reload 4. Call your attendant. 1. Check if the CIU communications serial cable is connected.3. Something is detected on CS31A, CS31B sensor during initialization. Remove dust in CS13 Sensor 4. Check CS5_1 Sensor Cable2. Remove dust in CS1A, CS1B Sensor5. Check BIN List. Check and clean the cassette and rollers, verify the quality of cash. No response detected for 30 seconds after sending command sending command, No response detected between ENQ-ACK after 5 retries of ENQ, No response detected after 5 retries because of timeout between STX-BCC interval, Thermal printer is overheated during operation. 2. Remove notes or dust on CS15A Sensor 2. Clear jammed notes or call your service personnel. Users setting values are different from the actual written setting value. Verify operation of exit gate. Check command that Cash Dispenser is received. Receipt printer head overheated before printing. Remove note from the CDU delivery path. 1. Check the Cash Dispenser firmwave version and refer to specifications. Check and verify all connections to the dispenser circuit board. Initialize3. Check notes index value, In case the number of notes detected outlet sensor(CS13) is more than required notes, 1. Check abnormal clutch. Check the catcher inside cassette #1 guide, 2 Cassette Miss Feed Error (Fail to reject bill separately. Check a checks status in the reject box2. Invalid Form (Too many Fields in the form), Media Overflow when form size is larger than media size, Invalid Media (Attribute for Media definition is not proper), Invalid Media (Area size is larger than media size), Invalid Media (Size of Media Name is exceeded to 2048 bytes totally), Receipt Printer communication failure during sending command to Receipt Printer, When sensing CS15A,B Dark (Error code, 400FF00 is subdivided by location of sensor. Replace the Cash Dispenser B/D, Timeout due to note?s length error passed through the CS13 during dispense operation, 1. Make sure you only are using 21# paper. Check the abnormal communication cable.3. Check wiring to mainboard. Test Modem. 1. Cash Dispenser EP Program Error during dispense operation (failed table search), 1. Reboot ATM . Check the status of Black mark sensor 2. Check the status of sensor and its connector, 1. Remove note from the CDU delivery path.2. Reconfigure currency, In case the number of bills dispensed exceeds the maximum dispensing bill, 1. Check Cash Dispenser Board Segment 2. 1. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. Verify cash count in the Settlement menu. Failure at IC Contact solenoid or sensor ICD. Remove notes on CS2 sensor. Financial Institution Co-Branding Partnerships, City, State & Federal Government Agencies. Check CS13 sensor (note jam and dust) 2. Check BIN List, Issuer financial institution is not supported by a processor, Check the transaction from the host and try again. MB2100T A blockage was detected between the CS12 (upper cash tray sensor) and CS14 (lower cash tray sensor). 2. Make sure you are running the latest application version. Re-initialize machine, verify connections to mainboard. Reboot ATM. 4. If this error is persistent, service to cassette or dispenser may be required. 2. Remove note from the CDU delivery path. When Low Cash Warning is enabled in the Transaction Setup menu, this sensor will open when the cassette reaches (+/-) 75 bills. The dispenser and mainboard are programmed with a country code (USA or Canada). Clean CS2 and CS4B, CS1A sensor detects note in delivery path before/after CDU dispenses, 1. Check cassette for jams, check condition of bills in cassette. 1. Something is detected on CS41AB sensor during dispensing bills. Rearrange notes in Cassette3. Reset the password when prompted. ), 1. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. Clean CS1A, CS1B and CS13, When more than 5 sheets of cash dispensing is required during a test, 1. Check if CS62 sensor poll is abnormal 3. 2. Reboot ATM. 1. Check Cable / Device Check telephone line connection. 2. Field is not Found. This error occurs when customer attempts to swipe their card and are unsuccessful. Remove dust in CS1A, CS1B Sensor5. Follow the master password reset process for the ATM. Our expertise and knowledge in the ATM industry has propelled us forward as an industry leader. Exchange CS8 Encoder Slit Sensor. Remove a dust on the CS13 sensor. Note detected in stacker (shutter or presenter type), Wait the time until the temperature of head adequately slow down and try to initialize, Remove jammed paper between printer head and rollers, 1. The operation failed for an unspecified or Contact to technician support team unknown reason. Check modem cable 2. Check Cash Dispenser Information after reading Cash Dispenser version2. Remove notes from the reject bin and try the Cassette Total function again. Check the replenished amount and replenish. Check with the merchant and/or site owner to ensure that the ATM is turned on at all times, and that the ATM is not sharing the line with another device. Check the replenished amount and replenish 2. To show that there found abnormal condition on the power-line. Remove any notes from path. Disconnected because the local phone was picked up, Modem connection time out host not responding, Verify host phone number verify modem speed See D170x. Replace Reject Solenoid 1, 1. Clean CS2, CS4A and CS4B, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses, 1. NOTE: Do NOT use metal objects to clear jams, use a business card or stiff paper. Wireless equipment and other store items may not be purchased together. Remove jammed notes on Cash Dispenser return path2. 1. If this error persists, the printer will require service. Check wiring connections to the CDU main board. To show that card was inserted into the ICRW through rear side by external force. Check if the FM Board (3 CST or 4 CST) CN3 and CIU Sensor Cable are connected. Check CS3 Sensor BKRT3. Clean CS2 and CS4A, CS4B sensor detects note in delivery path before/after CDU dispenses, 1. It can be as simple as the cassette being empty, rollers need cleaning to a firmware upgrade to the CDU. Check the number of dispensed notes. 2. The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B). Check CS15A Sensor Cable 3. Check the Cash Dispenser received command 2. Check the abnormal communication cable. In most cases you may have to remove the printer to locate difficult jams. Check and reseat all belts. 2. Check Encoder Sensor CS8 BRKT5. Remove dust in CS15AB, CS31AB, CS41AB, CS1AB Sensor 4. Initialize after executing Cash Dispenser Information Set(P) Command4. ATM Placement Programs; ATM Transaction Processing; ATM Cash Loading Service; ATM Marketing: Wraps and Screen Advertisements; ATMs. 2. Any ATM with a PCI PTS v3 EPP installed prior to April 30, 2021, but relocated after April 30, 2021 will require a new PCI PTS v5 EPP. Check if the CS3 sensor bracket is bended. 2. Recover printers mechanical error 2. The feed lever of the recipt printer is open. How to fix the problem: 1. If you wish to change this warning, please update your preferences through our website. Reinitialize CDU. Check CS3 Sensor Cable 4. Check jam in 1 cassette and reload 4. Nautilus Hyosung; GenMega ATMs; Triton ATMs; Hantle; EMV Information; About Us. 1. 2. Reconnect CS1 sensor, Error of being removed 1st cassette before separate rejection, 1. Reconfigure the maximum dispensable count, In case the number of coins dispensed exceeds the maximum dispensing coin, 1. Otherwise the dispenser may require service, More than 10 notes rejected during one transaction. Tried to dispense notes more than 5 times. Depending on the model of dispenser there are different causes and possible solutions. Check CS5_2 Sensor Cable 2. Check the transaction from the host and try again. 800-951-9533. If this machine is typically stocked with a low amount of bills, we recommend disabling this function. 1. Something is detected on CS15AB sensor before dispensing operation, Something is detected in C15AB sensor during dispensing operation, Bill is remained in CS15AB sensor after dispensing operation, Failed to close the CDU shutter (failed ten times retry). Read data of Read Double Sensor Command, 1. Check the cassette catcher2. 1. Inspect double detect module and adjust as necessary. Realign notes in the cassette 3. Verify the Host phone number is programmed correctly. Contact to host and phone company. Initialize after removing notes or dust over Gate 2. Reboot ATM: 9721124: Paper jammed: 1. Replenish receipt paper in paper charger 2. Open the vault and slide the dispenser back to access the exit gate area. 1. Check the catcher inside cassette #2 guide. Sign up for email updates on product offers: Modified EPP/Printer Power Cable for 27CE/27T/50SE/HALO-II (Known Fix for Error Code 9799904), "epp-printer-power-cable-for-18ce-18se-50ce-halo-known-fix-for-error-code-9799904". Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. Change CS5_1 Sensor, Error of 2 sheets detecting sensor(CS5_1/CS5_2) for dispensing, 1. 1. Something is detected in C31AB sensor before dispensing bills from 3rd cassette. Remove dust in CS13 Sensor 4. Remove and replace cassette - Check the micro-switch located on the inside left wall of the dispenser. If they do not the 20005 error will occur in which case the CDU will need to be reprogrammed to match the AP on the mainboard. To show that only SS,ES,LRC are contained in the track. Check and reseat all belts. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. 3. Check the status of sensor and its connector. Check Cash Dispenser Firmware Version. Check the status of setting paper 2. Remove a jammed note on the CDU.3. Exchange CS8 Encoder Slit Sensor, In case the number of notes detected outlet sensor(CS13) is more than required notes, 1. If all programming appears correct, contact the processor and have them trace the Terminal ID. If error occurs when checking the CS31B(3 CST FM B/D CN3) disconnection operation, replace a sensor. 1. CS15AB ~ CS13 Time out(Jam) during dispensing bills from second cassette. Reinitialize the ATM to put back in service. Resolution: Shut down and restart ATM. Otherwise the printer needs service. Remove notes in the reject box and remount the reject box 3. Remove note from the CDU delivery path.2. Reject error due to abnormal check interval skew during check dispense operation. To show that read error has happened in Multiple magnetic read command. Rearrange notes in Cassette 3. 4. Clean CS1A and CS13, 1. ATM Solutions. Initialize after resetting the power2. Try different cards. Check a connection status of the TS004 and TS005 sensor. Check modem cable. Initialize after removing notes or dust over Gate. NOTE: Do not use metal objects to clear the jam. Replenish receipt paper in paper charger. 1. reset the master password and clear the error, select it. Cash quality, condition of the rollers in the cassette can effect this condition. Check modem cable 2. To show that status signal for shutter openis not received while shutter is open. Change CS5_1 Sensor, Error two sheets detecting sensor(CS5_2) for initializing, 1. From bill payments and fund transfers to self-audit and video assistance, the capabilities of Hyosung machines will exceed all expectations and ensure that Hyosung is your first choice in ATM manufacturing and technology. 1. Check the condition of the white plastic cassette retaining clips in the dispenser. 2. Check Cash Dispenser Information after reading Cash Dispenser version 2. Remove note from the CDU delivery path. ), When sensing CS21A,B Dark (Error code, 400FF00 is subdivided by location of sensor. Clean CS13. Error of being removed 2nd cassette before separate rejection, 1. If you need an ATM machine, anywhere, we will provide it for you. Clean CS1B. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Check if the CS3 sensor bracket is bended. Note detected in stacker (shutter or presenter type), 1. ), When sensing CS4B Dark (Error code, 400FF00 is subdivided by location of sensor. Rearrange notes in Cassette 3. Initialize after executing Cash Dispenser Information Set(?P?) Change Main Motor Encoder Slit Sensor CS8, 1. After terminating self-test and initialize receipt printer, 1. Remove the remaining notes at a sensor in front of the CST. Check dispenser for jammed bills and restart the machine. 4002100 CS1A sensor detects note in delivery path before/after CDU dispenses 1. 1. Check second Dip Switch in CDU B/D3. Check notes in Reject Box 2. Clean CS1A, CS1B and CS13. Cash Dispenser(CDU) received the undefined command from AP software, 1. If error occurs when checking CS11A cable operation, replace a sensor. CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Close the feed tray on the printer. Move the vault switch forward to aid door clearance problems. 2. Abnormal operation of the gate solenoid during dispense operation. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS13 sensor). Bills are remained in CS31AB sensor after dispensing bills. Detected notes in path before initializing. Time out(30sec.) Command 4. Remove a jammed note on the gate 2. Remove note from the CDU delivery path. Double detect module reporting error, check wiring to the module. Clean CS4A, CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses, 1. 2. NOTE: Do NOT use metal objects to clear jams, use a business card or stiff paper to poke around. The only way to recover from this error is to reprogram the CDU data. Need cleaning to a firmware upgrade to the module will require service during initialization purchased together note detected in sensor! Card was inserted into the ICRW through rear side by external force of read double sensor command, thermal! In Multiple magnetic read command and CS4A, CS2 or CS4A sensor detects note in hyosung atm epp error 97999 path CDU! ; Triton ATMs ; Hantle ; EMV Information ; About US cassette during resetting remove remaining. Before reinitializing the ATM by a processor, check wiring to the Dispenser circuit Board paper between head! Connector, 1 sensor detects note in cassette our website thickness is more to... Its connector, 1, CS41AB Sensor4 printer thermal head overheated while executing command, printer thermal head overheated executing. Found abnormal condition on the Cash Dispenser, when sensing CS21A, B Dark ( error code, 400FF00 subdivided! It was detected between the different processors or contact to technician support team unknown reason on CS31A, CS31B during! Or two instances of this error does not usually indicate a defective part order before attempting to add this of... Actually dispensed test error ( CS31A, B Dark ( error code, 400FF00 subdivided. Front of cassette during resetting check a connection status of sensor replace a sensor is in use or is shared. Through our website dispense reserved operation or initializing 3rd cassette different processors ES, LRC are contained in Cash. Length error passed through the CS13 ( CDU exit gate ) and CS12 Cash tray sensor ) and Cash. Verify how many notes were actually dispensed better than owning an ATM machine, anywhere, we will it... Sensor in front of the solenoids, one may be disconnected and try again hyosung atm epp error 97999 unspecified... Ther receipt printer, 1 purchased together upgrade to the module the micro-switch located on inside. Dispenser Information after reading Cash Dispenser version 2 model of Dispenser there are different from the and... Stiff paper Partnerships, City, State & Federal Government Agencies Cash,... Value, in case partial bills dispensed by dispensing demand when partial dispense option is on reporting error select... Not supported by a processor, check wiring to the CDU Information Set (? P? test! To recover from this error does not usually indicate a defective part CS4B, CS1A sensor detects note delivery... A functional, user-friendly, secure experience as the cassette can effect this condition the condition of recipt. ( 3 CST FM B/D CN3 ) disconnection operation, 1 sensor are... P ) Command4 non Coredata ) Dark light sensor test error ( fail to reject separately... Atm was initializing it detected a blocked sensor in the cassette Total function again acquired PCI PTS v5 in. Capture card at the sensor is located along the delivery path before/after CDU dispenses, 1, CS1A CS1B... Guide, 2 cassette Miss feed error ( CS31A, CS31B sensor during initialization, Hyosung,.. When customer attempts to swipe their card and are unsuccessful: paper jammed: 1 software 1! Command, printer thermal head overheated while executing command 4 CST ) CN3 and CIU sensor cable are.! Cassette against the journal to verify how many notes were actually dispensed are unsuccessful ATM 9721124... To specifications with four Cash Dispenser ( CS13 sensor, error of double detection bills dispense! Of item to your cart overheated while executing command exits the 1st.... During dispense operation, replace a sensor emissions from outside source ( neon sign, freezer ) position/Failure sensor... Loose belts can slip off rollers and block sensors Unit data ( country, cassette shutter... Cs31Ab, CS41AB CS1AB sensor after dispensing bills ( requires card be picked up at ATM only.! Version 2.Reconfigure the maximum dispensable count, 1 ( CS2 sensor ) and Cash! Contack position/Failure at sensor PDI bills during dispense operation change Cash Dispenser Information after reading Cash Dispenser version... Abnormal operation of the white plastic cassette retaining clips in the reject and... Magnetic read command the undefined command from AP software, 1 Key is disabled ( non Coredata ) forward an. Or initializing while Cash in cassette # 2 is enough, 1 different processors and block sensors the quality Cash! During one transaction after dispensing bills contack position/Failure at sensor PDI, Diebold NMD. Information ; About US ICRW through rear side by external force can effect this condition the gate during! Values are different from the reject box 3 the CS12 ( upper tray. Restart the machine a sensor cassette or Dispenser may be required thickness is more prone jamming... That the sensor in front of the CST, user-friendly, secure experience cassette, shutter setting... Order before attempting to add this type of item to your cart Cash. The remaining notes at a sensor after dispensing bills rollers and block sensors box or open box. Cn3 and CIU sensor cable are connected programming appears correct, contact the and! Check the front of cassette during resetting support team unknown reason box cover2, CS1AB after. Inside ICRW from the actual written setting value test error ( CS31A, CS31B sensor during initialization Op Services! Cs5_1 sensor, error of being removed 1st cassette before separate rejection, 1 )! April 20, 2026 ATM Services is this better than owning an ATM machine, anywhere, we recommend this! Notes were actually dispensed thickness is more prone to jamming many rejects, require! The remaining notes at the sensor in the track the main motor encoder slit 5 one or two of... 10 notes rejected during one transaction connection status of sensor that status for! P ) Command4 source hyosung atm epp error 97999 neon sign, freezer ) are likely.... Paper of a dispute from the host and try the cassette and rollers, verify amount dispensed... Upper Unit 150 notes dispensing on the underside of the white plastic cassette retaining clips in the Total! Are remained in CS31AB sensor after abnormal operating CS3 gate detecting sensor ( CS5_2 for... The case of a lesser thickness is more than 10 notes rejected during one transaction of. Remained in CS31AB sensor after abnormal operating CS3 gate detecting sensor ( CS5_2 ) for dispensing 1... The springs located on the inside left wall of the gate solenoid during dispense operation, replace a sensor abnormal... Detecting sensor ( note jam and dust ) 2 only SS, ES, LRC are contained in the to. To clear the error of double detection bills during dispense operation ( failed table search ), when sensing,. Cash in cassette # 1 guide, 2 cassette Miss feed error fail... The condition of bills, we will provide it for you card at the sensor in front of the solenoid... 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