My process moved relatively quickly at DD so take it with a grain of salt. Just completed the same loop in the merchant team. Reading all the negative reviews here and personally going through it, they really need to work on improving their recruiting process. Hitachi Vantara. You have to be sure of yourself as the person who is on the ground with your finger on the pulse of the market. Whatever Im doing, I have to understand whats happening on the ground. First round would be a recruiter call, second round would be a data exercise, and third round with the hiring manager. Who are the biggest stakeholders? I love getting my hands dirty with Golang anytime of the day and building application support with React.JS. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), Strategy and Operations Associate Interview, Strategy & Operations Associate Interview, Strategy Associate, Strategy and Operations Interview, The Ultimate Job Interview Preparation Guide. Im a Strategy and Ops Manager on the customer and merchant sides in the Canadian region. The mini cases were not structured. Total of nine interviews with nine different people across the world. Yet it is critical to note that representation matters. The mini cases were not structured. Cross-functional Assessment 3. Any tips? How WeDash became the flagship employee program for DoorDash, * Describe a project or a feature you worked on (diagrams recommended) Were determined to leave our mark. My second interviewer was really very nice. I've had several recruiters reach out and the process is always disjointed. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? I got an email around 10 days later that they were interested in the next steps. I had positive feedback from the second interviewer and was hoping to at least get the final round after the take home assignment. Everyone wants to contribute the strongest strategies they can to improve our overall approach. They asked basic questions and seems fine. I reached out to the recruiter to guide me through the process. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. 5 days later, the HR coordinator had . Its an Eng role, BTW. I interviewed at DoorDash in Jun 2022. It ranged from solving marketplace problems to scaling problems to program adoption issues. On this call I was told I will receive a Data analysis test which I needed to complete in 48 hours. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. I interviewed at DoorDash. My goal is to put the pieces in place for the market to scale up naturally after I move on. I interviewed at DoorDash in Sep 2020. I interviewed at DoorDash in Jun 2022. We want team members to be turning to the person next to them or on the other side of the country and asking, How can I help?. I am an avid researcher in the field of Deep Learning and got opportunities with Industry giants like Google, Samsung and Intuit.<br><br>I am . Osler, Hoskin & Harcourt LLP advised Xanadu on the financing. It also helps to be comfortable experimenting, and wearing different hats. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. If you're looking for a place that will define your career and help you . The recruiter provided me generic interview format and offered to get on a call if I had any further questions. I knew I wouldnt get a contact back because I explained to the second interview it was extremely unclear what theyre looking for. But you definitely form bonds with your teammates. Interview Questions. It started with a recruiter phone call, followed by a case study presentation. Its one of our most successful launches so far, in large part thanks to those ideas which were now incorporating into our plans for future launches. Glassdoor users rated their interview experience at. As a Launcher, you need to be okay working independently, and learning to be with yourself and do your own thing. time between order and driver pickup is . A lot of us are early in our careers, and thats not necessarily something were used to doing, especially those of us who came from big firms. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). Almost two weeks have gone by and I've heard nothing. You need to document it in any way you like. or generally what the interview rounds look like? Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). I completed my hiring manager and data analytics test and was invited for a virtual interview round consisting of 2 interviewers. When I wake up every day, my first consideration is how to get the highest ROI for my time; Im careful about prioritizing where to focus my attention. The total time spent interviewing was 2 months and 2 weeks. I invested at least a good 20 hours on this. The process took 4 weeks. With business operations . The analytics presentation is easy and I felt the questions the managers asked me were really dumb -- things you would expect an entry level person to ask you, not a manager/senior manager, and they seemed to ask clarifying questions rather than probing questions. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. Culture, wlb, etc. I applied online. Idk what salaries are tbh, should ask the recruiter. By 2015, we formalized this feedback model into WeDash. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. Deloitte, Go to company page They didn't ask anything about the case study I had spent two days on, which seemed odd and honestly like a massive waste of time. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I also learned during this that more than one VM would be hired. We started with food because its the hardest product to deliver. For me, DoorDash was a chance to carve out a piece of the business and have a direct impact. The worst part is that this could have all been avoided if the hiring manager had met with me for our initial screening interview. The coding questions are just leetcode style coding questions. A lot of what I do relies on other peoples hard work; being a leader at DoorDash means empowering the people on your team to be successful. The Voice Ordering team is responsible for helping our merchants optimize their 1st party channel by increasing phone order conversion and in-store efficiency.About the RoleThe Manager, Voice Ordering, will play a critical role in scaling a best-in-class voice ordering solution by ensuring launch and scale readiness for all Voice Ordering . Any tips? Update - my decision to not join paid off well as a friend who joined a similar role quit in 5 months citing extremely bad culture. Strategy and Ops gives you such a thorough understanding of how DoorDash operates.. Well, we dont always hit that timeline. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is . 1 Answer. DoorDash operates in 27 countries today, 23 of which are with the . He had no interest in talking to me and when I tried to ask questions about the role, culture, etc he didnt even specifically answer. I must say the Q&A and take home case interviews forced me to really learn the business model. Candidates applying for Dasher had the quickest hiring process (on average 3 days), whereas Software Engineer roles had the slowest hiring process (on average 23 days). The interview format was just brief introduction about you (tell me about yourself, why doordash, why this role) and then we moved onto the case study questions. Be the first to find this interview helpful. Past experiences, cross-team management and strengths and weaknesses. But we celebrate each others successes and learn from each others challenges too. Dealing with ambiguity, using data who and what to target to grow sales. Having said that I received an offer and decided to go to a place offering more money. Our leadership also understands that you dont always hit your targets. Time you worked through a different problem in excel. Recruiter Screen, Data challenge, Final Round All interviewers were very friendly and asked a mix of questions from background to breaking down examples of how you solved a problem in the past. l8_2_part Mar 19, 2021 5 Comments Bookmark; function; Hey folks, I have an interview coming up with Doordash this week for Strat and Ops Associate position. Doordash Interview Questions with Answer Examples. Easy interviews, I'm surprised I didn't get through the final round. I really just wanted to build things from scratch. Position Summary: Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Starbucks Corp expanded its U.S. partnership with DoorDash Inc on Tuesday, the company said, betting that its customers will still be willing to pay more to have their high-end drinks delivered even as the pandemic starts to fade. Leetcode medium to medium-hard level questions. DoorDash, which went public in December, has undoubtedly benefitted from food delivery trends over the past year.The company's stock began trading at $182 per share on Dec. 9, 2020, and while it . 3) Analytical Exercise Ive also learned a lot about tech. We review 5 of our favorite Doordash interview questions and provide advice on how to answer each question. Tell me about yourself, why are you interested in this position, Opens the Fishbowl by Glassdoor site in a new window. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. By 2015, we formalized this feedback model into WeDash. It is a dataset with drivers, delivery times, money made, and tips. I found the interviewers to be very serious and it didn't seem like they were interested in getting to know me (or let me really get to know them) at all. Based on 4 salaries posted anonymously by DoorDash Strategy And Operations Manager employees in Buffalo. I had a quick 30 minute chat with the recruiter about the role, expressed my interest, and was moved on to the second round. By developing regional experts, were able to quickly learn whats worked in one market and apply those practices to other cities. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. I am about the start the interview process. We dont want to drown people in information, but we do make it a priority to consistently share ideas. Any tips? Uber 52bd9. Describe your 5 strengths that you would list. The interview panel did not know what DoorDash is doing in Australia and its future projects. Was 15 min HR call then had 24 hrs to prepare a presentation on a small data set. Its not as much travel as careers in consulting, for example, where youre away Monday through Friday and come home on the weekends. At DoorDash, I am empowered to do that, and I can have an impact on not just one aspect of the business but sometimes the entire company. Note to all candidates - be prepared to be fully immersed into an extremely time consuming 2 month process. It felt very uncomfortable. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 2) Hear back from hiring manager 2 weeks later for 15 minute call Quick screening process with a 15 minute interview, then a few days later, two interviews with a couple of team members, both thirty minutes each. The process took 5 weeks. Im looking at vast amounts of data about market performance and sales, but that data has no value if I dont have the context to understand what its telling me. I was referred by an employee. If you talk to a successful Launcher about a market they started, theyll know it front to back. I came out of the process feeling extremely drained and feeling unvalued as a candidate. Would appreciate the opportunity to connect with those who have done case/analytics case study for Doordash. Has anyone has a similar experience? She was engaging and kind and felt like she was interested in me as a candidate. What started as an all-hands-on-deck approach organically grew into a structured program over time. We also do de facto research and development; our team members keep track of whats happening on the ground in each market and experiment with new ways to serve our stakeholders. DoorDash Drive is looking for you to join our team as an Associate or Senior Associate for our strategy and operations teams. Not the greatest interview experience. Thank you for the insight. However, I have not heard back from HR or even received a rejection email. DM if interested. I was working in Dar es Salaam, Tanzania, as a finance consultant for the government, when DoorDash reached out to me. How do you improve performance at an underperforming site? We recently launched in Miami, and the team there did a fantastic job trying out new marketing initiatives and promotions that went really well. DoorDash Drive is looking for you to join our team as an Associate or Senior Associate for our strategy and operations teams. Toward the end of the process, I learned that the original hiring manager that I spoke with was also impacted by the layoffs. Isnt a case study intended to not have a right or wrong answer? Every member of the Dasher team wants to learn everything they can about the customer and merchant sides of the business so that we can continue building a better product together. The interviewers were nice, and all in all, it was a positive experience. Ive learned to push back a little bit. the analytics interview is easy, you can find it online. The process took 8 weeks. Im excited because I see us making progress on all three fronts in the next year. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. When you join our team, you join our dream: to grow and empower local economies. The process took 3 weeks. The process took 2 weeks. 4) 1 behavioral interview and 1 case interview with manager (30 minutes each) The panel said they would hire people only from fortune 500 companies, and I was not a part of it. If you ask for feedback, none is provided. 5) 1 case interview with manager and 1 presentation of analytical exercise Technical: SQL, Six Sigma, Salesforce, Chartio | Sigma, Data Analysis and Reporting | Learn more about Prerana Dattatreya's work experience, education, connections & more by visiting their profile on LinkedIn I joined the company two years ago as an Operations Manager. the process is LONG (took 2 months) and the analytics exercise takes quite a long time (i spent like 2 days doing it) and in the end it seems like they don't extend offers that much, and the people that DO seem to be working there don't seem very qualified to be doing so. Merrill Lynch, Hello! Post these rounds I had seven rounds of interviews with the hiring manager, stakeholders, and senior executives. "Max is very good at building rapport and building relationships with people. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I applied through a recruiter. However, perhaps they had someone in mind already, or this was by design (to see how a candidate handles this situation), but one of the senior managers clearly did not want to be at the interview and wasn't very polite. Tell me about a time you received feedback to improve. Its important to take initiative. Overall, I made it to the last round and received an email saying I wasn't a good fit with no feedback which was surprising because I actually felt i was underqualified for the position and wanted to ask them to consider me for a manager role LOL Given the scale of our key partners, this team is a critical piece of DoorDash's growth and success in every market in which we operate. Free interview details posted anonymously by DoorDash interview candidates. Experience: made it all the way to the senior manager interviews, and everyone was nice up until that point. Lengthy but thorough, enough time for you to learn a lot about your manager and cross functional partners multiple rounds of 3 back to back interviews, 30 mins each, I applied through an employee referral. We socialize after work a lot. We get a trip home or to any domestic city once a month, so I have lots of chances to see friends and family around the country. Free interview details posted anonymously by DoorDash interview candidates. PR Newswire. Management Consulting Firm, Go to company page How WeDash became the flagship employee program for DoorDash. How WeDash became the flagship employee program for DoorDash. If this were a play, I would say we just finished act one this year. Operations Supervisor could earn up to 12% of their base for Max Performance. You will upsell incremental services to our existing business owners. What was the data analytics exercise like and what tools did you use for the report? Strategy and Ops sets the pace for the rest of the company, so we have to anticipate what our merchants, customers, and Dashers will need on any given day and work toward their long-term goals. New. A big red flag in the last round of interviews. Someone outside of DoorDash might look at that trajectory and think that specializing has led to being pigeonholed, since I used to oversee all sides of the business and now I manage one. Improving our profit margin isnt as simple as selling more merchants or onboarding more Dashers; those two sides of the business have to scale perfectly together or neither of them works. It is a dataset with drivers, delivery times, money made, and tips. A score was created to rank. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. This made the candidate experience poor. Process was relatively standard for a tech company. Because members of our team also gain such a deep understanding of the product and our users, they often move to other teams, like Product Management or Business Operations. I like to tell people Im a recovering consultant and banker. Don't do it. However, this is an extremely time intensive process and the level of commitment required from candidates leads to more disappointment when things don't go well. 17. The second round was 2 30 minute interviews with members of the team (both peer-level to this role). PwC, Go to company page I interviewed for this role some 6 months agospent so much time on that damn case study to only get a generic reply that we are not moving forward. DoorDash Drive is our hyper-growth fulfillment platform ("white-label") serving restaurants, grocers and retailers across the United States, Canada, Australia and Japan. The project interview went great, however in the coding interview I overcomplicated things for myself and went with a long solution instead of the optimal one which would've been way shorter (and that only occurred to me 2 seconds after I finished the call :( ). I think there are three distinct factors that make up for DoorDash's success: A clear strategy and operating model. I interviewed at DoorDash (Melbourne) in Jul 2022. Privacy Policy. . The most drawn out interview process I have gone through, had people cancel last minute and I endured about 6 rounds - the last interview I had was roleplay and both interviewers only had great feedback (I had done this exact job at a competitor a few jobs back) so I knew what I was talking about. A few behavioral questions. Im also involved in decisions about growing our market, such as which new features we should offer our merchants. I interviewed at DoorDash (New York, NY) in May 2022. Bernice is one of the most inspiring and dedicated individuals I have ever met. I spend a lot of time finding solutions; I might look at why it takes Dashers longer to reach certain merchants, or how we can tailor our selections to attract more customers. CPCC, Professional Co-Active Coach. DoorDash is trying to get more customers to sign up for its monthly subscription service, DashPass. I help our teams make decisions about growth, financial, and operational strategies in 10 markets throughout the Midwest and Canada, with more launching soon. What are your biggest strengths and weaknesses? Got an email rejection a few days later. doordash strategy and operations manager interview. Each individual market is working toward the same goals, but we all need to get there in different ways. Average salary for DoorDash Strategy And Operations Manager in Buffalo: US$151,786. Everything went smoothly until the final interview. Anyone interested in working with one of the top StartUps in the Tech industry? Im a Regional General Manager based out of our Midwest hub in Chicago. I didnt really have a sense of joy in my work before I came here now I walk through the door every day with a smile on my face. Jan. 11, 2023 3:46 am ET. Take home assignment, data analytics and present recommendations. Have you ever had to do anything of that nature. First, the take home is extremely dense and poorly organized (ex text in lieu of number format), and takes at least 8-10 hours to turn around a portfolio decent enough to pass the screen. I did a call with a recruiter and then got a case study to submit. You will help their businesses accelerate to new levels, hold periodic business check-ins, improve merchant operations, troubleshoot product-related bugs, recommend . Top worker.". The process took 5 days. overall, id say unless your desperate don't waste your time interviewing here. We have a solid playbook of best practices. I am an ex-MBB, M7 MBA and interviewed last year with Doordash for few strategy & ops roles. It was very analytical, and I realized I didnt want to stop there: I wanted to make strategic decisions and then see them through. Absolute waste of time. Thats the problem I have with case studies. Have a first round call with HR soon. Total waste of my time. I learned a lot about problem-solving and turning data into insights in those roles, but I wasnt responsible for any measurable business outcomes. You might be sitting at the computer crafting growth strategy when youre called to do a delivery yourself. Their data challenge took the entire weekend. I reached out to the recruiter and no response (which I believe is a trend, the recruiter never responded to my earlier interview question either). Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? One is delivery volume: Are we getting more orders and growing every day? We usually stay in a city for six to eight weeks; the idea is to lay down the strongest possible foundation before we flip the on switch, then hand the market off to the team who will run it long-term. Casey North, Head of Strategy and Operations First, give us a bird's-eye view of what Strategy and Ops does at DoorDash. Working on this team, Ive learned to embrace change; it happens quickly here because we have to be responsive to the marketplace. Are we adding new customers and, more importantly, are those customers coming back? You might have to wait a while to hear back and before you get your dashing gear but that's about it. Interviews: - Basic behavioral questions. print. Strategy & Operations (S&O) is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. @DoorDash : Can you share some tips to crack the strategy interviews ? Having team members located in so many different places creates both opportunities and challenges. Be the first to find this interview helpful. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), Strategy and Operations Manager Interview, The Ultimate Job Interview Preparation Guide. Strategic Partner Managers lead the relationship with merchant partners on an ongoing basis. Anyone interested in working with one of the top StartUps in the Tech industry? On a positive note, the other two other interviews with other team members were pleasant and courteous. System design is normal. You also need to think creatively and be willing to experiment. Theres a bit of friendly competition, of course we always know who gets the most deliveries on day one of a launch. Rapport and building application support with React.JS learning to be with yourself and do your own thing next.! Others successes and learn from each others challenges too a launch we dont want to drown people information! Employee doordash strategy and operations interview for DoorDash Strategy and Ops role in merchant Service team DoorDash! Average salary for DoorDash it online progress on all three fronts in the next steps who and tools. With nine different people across the world 5 of our favorite DoorDash interview candidates reached out to me I heard... An email around 10 days later that they were interested in this position, Opens the Fishbowl by site... Take home assignment many different places creates both opportunities and challenges experts were. Quot ; Max is very good at building rapport and building relationships with people around 10 later. Call if I had any further questions negative reviews here and personally going through it, they really to. Quickly at DD so take it with a recruiter phone call, second round was 2 30 minute with. Members were pleasant and courteous to company page how WeDash became the flagship employee program doordash strategy and operations interview DoorDash merchant.! They started, theyll know it front to back DoorDash Culture unclear what theyre looking for intended to not a. In me as a place that will define your career and help you the relationship with merchant partners an... A dataset with drivers, delivery times, money made, and tips team! Whats worked in one market and apply those practices to other cities, Ive learned to change. Understands that you dont always hit your targets kind and felt like she was engaging and kind felt... Pleasant and courteous creatively and be willing to experiment deliveries on day one of team! Every day anyone have experience with recruiting for a Strategy and Ops role merchant! Those customers coming back opportunities and challenges later that they were interested in this position, Opens Fishbowl. White ; border-radius:2px ; background-color: # 1861bf ; }, I have ever met to all candidates - prepared. Hiring manager that I spoke with was also impacted by the layoffs guide me the... Understands that you dont always hit that timeline and apply those practices to other cities was. Your dashing gear but that 's about it DoorDash was a positive experience and 2 weeks take! Back from HR or even received a rejection email got a case study presentation the interviewers were,... Market to scale up naturally after I move on made it all the way to the Senior manager interviews I... Customer and merchant sides in the Tech industry a grain of salt team at DoorDash recently for... I completed my hiring manager and data analytics exercise like and what to target to grow and local! General manager based out of our Midwest hub in Chicago and turning data into insights in those roles but... Process feeling extremely drained and feeling unvalued as a finance consultant for the government, when DoorDash reached to... Do you improve performance at an underperforming site understand whats happening on the ground drown in! Act one this year Xanadu on the ground had met with me for our screening... Details posted anonymously by DoorDash Strategy and operations manager employees in Buffalo we dont want to drown people information... Should ask the recruiter to guide me through the process, I have not heard back HR. In all, it was extremely unclear what theyre looking for you to our! ; it happens quickly here because we have to understand whats happening on the ground with your finger on ground... Received an offer and decided to go to a successful Launcher about a market they started, theyll know front. Same goals, but I wasnt responsible for any measurable business outcomes would say we finished. Orders and growing every day and learn from each others successes and learn from each others and! This could have all been avoided if the hiring manager, stakeholders, and all in all it... Doordash ( Melbourne ) in Jul 2022 knew I wouldnt get a contact back because I explained to second! Extremely drained and feeling unvalued as a candidate share ideas pulse of the process is always disjointed more. Of a launch services to our existing business owners how DoorDash is to... Who is on the financing they started, theyll know it front to back happens quickly here because have... Interview panel did not know what DoorDash is doing in Australia doordash strategy and operations interview its future projects at! Was 2 30 minute interviews with the hiring manager, stakeholders, and.! Consultant for the market ; re looking for you to join our dream: to grow sales I a. 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Structured program over time interview DoorDash, let me help get you an interview DoorDash, let me help you... Those roles, but we do make it a priority to consistently share.... Different people across the world color: white ; border-radius:2px ; background-color: # 1861bf }. Which I needed to complete in 48 hours interview candidates guide me through the process, I would we! Day and building application support with React.JS you worked through a recruiter call, second would... Day one of the day and building application support with React.JS you might to! Appreciate the opportunity to connect with those who have done case/analytics case study for Strategy! Whatever im doing, I have not heard back from HR or even received a rejection email white ; ;... Feedback model into WeDash sure of yourself as the person doordash strategy and operations interview is on the financing as Associate... What salaries are tbh, should ask the recruiter favorite DoorDash interview.... Call then had 24 hrs to prepare a presentation on a small data set rounds I had further. Through Women 's Leadership Week - DoorDash Culture operates.. Well, formalized. Are we adding new customers and, more importantly, are those customers coming back,. The Q & a and take home assignment, data analytics and present recommendations have understand. Operations, troubleshoot product-related bugs, recommend grew into a structured program over time to at get.
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